GRIT End User License Agreement

Introduction and Acceptance

Thank you for choosing to play GRIT®. Please read this End User License Agreement (the “Agreement” or the “EULA”) carefully before you access, use, play, or install GRIT®. This Agreement is a legally binding agreement between you and Team Grit LLC, a Delaware limited liability company having its principal business offices at 1100 Bellevue Way NE, Ste 8A-557, Bellevue, WA 98004, U.S.A., together with its affiliates (collectively, “TEAM GRIT®,” “we,” “us,” or “our”), and it governs your use of the video game known as GRIT® (the “Game”) and the Services. Unless otherwise defined in the body of this Agreement, capitalized terms used in this Agreement are defined in Section 18 (Definitions).

BY CLICKING “I AGREE” WHEN THE GAME PRESENTS THIS AGREEMENT TO YOU, OR BY ACCESSING, DOWNLOADING, INSTALLING, OR USING THE GAME, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT AND OF THE OTHER PLAYER AGREEMENTS IDENTIFIED IN SECTION 17.1. IF YOU DO NOT OR CANNOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS, PLAY, USE, OR DOWNLOAD THE GAME.

SECTION 15 AFFECTS HOW DISPUTES BETWEEN YOU AND TEAM GRIT ARE RESOLVED. IT REQUIRES YOU AND TEAM GRIT TO TRY TO RESOLVE A DISPUTE INFORMALLY FOR THIRTY DAYS BEFORE EITHER OF US GOES TO COURT; IT REQUIRES DISPUTES THAT FIT WITHIN SMALL CLAIMS JURISDICTION TO BE BROUGHT IN SMALL CLAIMS COURT; IT REQUIRES ANY CLAIM TO BE BROUGHT WITHIN TWO YEARS; AND IT CONTAINS A WAIVER OF CLASS AND REPRESENTATIVE PROCEEDINGS. SECTION 14 SPECIFIES WASHINGTON LAW, KING COUNTY VENUE, AND A WAIVER OF TRIAL BY JURY. IF YOU ARE A CONSUMER RESIDENT IN THE EUROPEAN ECONOMIC AREA OR THE UNITED KINGDOM, PARTS OF SECTION 15 DO NOT APPLY TO YOU; SEE ANNEX A.

AGE REQUIREMENT. YOU MUST BE AT LEAST 13 YEARS OLD (OR THE HIGHER MINIMUM AGE THAT APPLIES WHERE YOU LIVE) TO PLAY GRIT®. IF YOU ARE BELOW THE LEGAL AGE OF MAJORITY WHERE YOU LIVE, YOU MAY ONLY USE THE GAME IF YOUR PARENT OR LEGAL GUARDIAN HAS READ AND ACCEPTED THIS AGREEMENT ON YOUR BEHALF, AND THAT PARENT OR GUARDIAN IS RESPONSIBLE FOR YOUR USE OF THE GAME AND ACCEPTS THIS AGREEMENT ON THEIR OWN BEHALF AS WELL. YOU ARE LEGALLY AND FINANCIALLY RESPONSIBLE FOR ALL ACTIVITY UNDER YOUR ACCOUNT.

Your use of the Game is also subject to the terms of the platform provider through which you obtain or access the Game — for example, the Steam Subscriber Agreement and any other terms set by Valve Corporation in relation to the Steam service. Where a platform provider's terms govern your acquisition of or access to the Game and conflict with the Player Agreements as to that platform, the platform provider's terms control as to that conflict.

1. License

1.1 Grant. Subject to your compliance with the Player Agreements, we grant you a personal, non-exclusive, non-transferable, non-sublicensable, revocable limited right and license to access, use, and play (and in certain cases, install) the Game on compatible devices you own or control, for your personal, non-commercial entertainment use (the “License”). The License becomes effective on the date you accept this Agreement.

1.2 Licensed, not sold. The Game and all Virtual Items are licensed to you, not sold. The License does not grant you any title or ownership in the Game, the Services, or any Virtual Item. Your purchase of the Game or of any Virtual Item is a purchase of a limited license to use it under this Agreement, and is not a purchase of the underlying software or content.

1.3 Reservation. All rights not expressly granted to you are reserved by Team Grit and its licensors. No license or other right is created by implication, estoppel, or otherwise.

2. Restrictions on Use

We are glad you have chosen to play the Game. To keep the experience safe, stable, and fair for everyone, the License is subject to the following restrictions. You may not do, or attempt to do, any of the following with respect to the Game, the Services, or any of their parts:

(a) use them commercially or for a promotional purpose, except as expressly permitted by the Content Creator Policy or as we otherwise expressly authorize in writing;

(b) copy, reproduce, distribute, display, or use them in a way not expressly authorized in the Player Agreements;

(c) sell, rent, lease, license, sublicense, distribute, or otherwise transfer them;

(d) reverse engineer, derive source code from, modify, adapt, translate, decompile, or disassemble them, or make derivative works based on them, except to the extent that this restriction is prohibited by applicable law (including Article 6 of Directive 2009/24/EC in the European Union);

(e) remove, disable, circumvent, or modify any proprietary notice, label, security technology, or Anti-Cheat Technology included in or applied to them;

(f) create, develop, distribute, sell, advertise, or use any Cheats, or use any Unauthorized Program or Device, to gain an advantage in any game mode;

(g) use them to infringe or violate the rights of any third party, including intellectual property, publicity, or privacy rights;

(h) use, export, or re-export them in violation of any applicable law or regulation, including the export control and sanctions requirements described in Section 17.8; or

(i) behave in a manner that materially harms other players' enjoyment of the Game or the operation of the Services, including harassment, abusive or offensive language, game abandonment, game sabotage, spamming, social engineering, scamming, or contributing to any of the foregoing. The specific conduct rules, the penalties that apply to each, and the process for appealing a penalty are set out in the GRIT Code of Conduct.

3. Steam, Your Player Record, and Enforcement

3.1 There is no Team Grit account. GRIT® is sold and distributed through Steam. The only account involved is the Steam account you create with Valve Corporation, which is governed by the Steam Subscriber Agreement, not by this Agreement. Team Grit does not create, issue, or manage player accounts, does not hold your password, and cannot recover, suspend, or close your Steam account.

3.2 What we do hold. When you play, we keep a player record associated with your Steam ID. It holds your Steam ID, the Steam persona name you were using, and a record that you accepted this Agreement together with the version you accepted. It is not an account: there are no credentials to protect and nothing for you to log in to.

3.3 How you accept this Agreement. GRIT® presents this Agreement in-game and requires you to accept it before you can access the core parts of the Game. Your acceptance, and the version you accepted, are recorded on your player record. Where we make a material change we may present the updated Agreement again and ask you to accept it before continuing to play — see Section 16.

3.4 Playing fairly. Your right to play is personal to you. You may not sell or provide account-boosting, rank-boosting, or account-sharing services, play on behalf of another person for payment or advantage, or use the Game through an account you have obtained in breach of Valve's terms. How you deal with your Steam account is a matter between you and Valve; what this Agreement governs is your conduct in the Game.

3.5 Enforcement. We may investigate suspected violations of the Player Agreements and may issue warnings, restrict access to features of the Game, remove Virtual Items or progression obtained in violation of the Player Agreements, remove entries from leaderboards, temporarily withdraw your access to the online Services, publish a record of a permanent enforcement action as described in Section 5.9 of the Code of Conduct, or permanently withdraw your access and terminate the License. Enforcement actions are governed by the GRIT Code of Conduct, which describes the conduct that may result in each and the appeals process that applies. Where we take an enforcement action we will, except where prohibited by law or where doing so would compromise an ongoing investigation or the integrity of our Anti-Cheat Technology, tell you what action we have taken and the general basis for it.

3.6 Anti-cheat. The Game uses Easy Anti-Cheat, developed by Epic Games, to detect Cheats and Unauthorized Programs or Devices (the “Anti-Cheat Technology”).

Easy Anti-Cheat includes a kernel-level component. That means part of it runs with a high level of access to your computer — the same level of access as your operating system itself. We are telling you this plainly because it is the kind of thing you should know before you install a game, not something to find out afterward.

It runs only while GRIT® is running. It starts with the Game and stops when you close the Game. It is not active when you are not playing.

What it looks at. While the Game is running, the Anti-Cheat Technology examines the Game's own files and memory, and the processes and drivers running on your computer, in order to detect programs, modifications, and hardware configurations that give players an unfair advantage in GRIT®. It is looking for cheats. It is not there to read your personal files, your messages, or your browsing. What is collected, what leaves your computer, and how long it is kept are set out in the Privacy Policy.

Who operates it, and their terms. Easy Anti-Cheat is operated by EasyAntiCheat Oy, a company in the Epic Games group. They set out how they handle your information in their own privacy statement, which you can read at easy.ac. We encourage you to read it — it describes what they collect, how long they keep it, and the rights you have directly against them.

Automated detection, and what happens next. The Anti-Cheat Technology analyzes gameplay and system data automatically to identify patterns that indicate cheating. An automated detection is not a decision. Where a detection concerns your play in GRIT®, it is reported to us, and we decide what action to take, if any — a person reviews the match before we issue a ban. How we decide and how to appeal are set out in the GRIT Code of Conduct, Sections 5 and 6.

You can also raise it with them directly. If you believe an automated detection was wrong, you may contact EasyAntiCheat through easy.ac as well as appealing to us. That is in addition to your appeal rights under the Code of Conduct, not instead of them.

If you will not allow it to run. The Anti-Cheat Technology is part of how GRIT® works. If you prevent it from operating, or object to its processing of your information, we or EasyAntiCheat may block your access to the Game — not as a penalty, but because the Game cannot be run fairly without it.

Circumventing, disabling, tampering with, or interfering with the Anti-Cheat Technology is a material breach of this Agreement.

4. Purchases, Virtual Items, and the CattlePass

4.1 Virtual Items are licensed, not sold. The Game may make available virtual currency, cosmetic items, weapon skins, horse skins, parachute skins, outfits, flare, titles, battle passes (including the CattlePass), and other in-Game content (collectively, “Virtual Items”). Virtual Items are licensed to you under Section 1 for use within the Game only. You acquire a limited, personal, non-transferable, revocable license to use them. You do not own them, they have no monetary value, they are not property, they are not redeemable for cash or anything of value outside the Game, and they do not survive termination of the License or discontinuation of the Game.

4.2 No transfer or real-money trading. You may not sell, purchase, gift, trade, barter, or otherwise transfer Virtual Items or accounts outside of features Team Grit expressly provides for that purpose, and you may not offer to do so. Virtual Items obtained in violation of this paragraph, obtained through fraud, error, exploitation of a bug, or a reversed or disputed payment, may be removed without notice or refund.

4.3 CattlePass. The CattlePass is a seasonal progression track. Access to a given CattlePass season and the ability to earn its rewards are available only during that season. Rewards you unlock during a season remain available to you after that season ends, subject to this Agreement. We will give reasonable advance notice of the start and end dates of each season.

4.4 Changes. We may add, modify, remove, rebalance, or discontinue Virtual Items, and may change the availability, price, or contents of the in-Game store. Where a change materially and adversely affects Virtual Items you have already paid for, we will give reasonable advance notice and, where required by applicable law, an appropriate remedy.

4.5 Refunds. GRIT® and all in-Game purchases are sold through Valve. Team Grit does not take payment directly and cannot process a refund. Refunds are handled by Valve under the Steam Refund Policy, subject to any non-waivable statutory rights you have. See the Refund Policy and Annex A.

4.6 Bonus and gift codes. Codes that can be redeemed for Virtual Items are governed by the code provisions of the GRIT Code of Conduct, Section 9.

4.7 Randomized items. If we ever offer an item, container, bundle, or reward whose contents are determined wholly or partly at random and which is obtained for payment or for virtual currency bought with payment (a “Randomized Item”), then before you commit to obtaining it we will:

(a) disclose the odds of receiving each item or category of item, expressed as a percentage or an equivalent numerical likelihood, in a place you can see before you buy;

(b) make clear what you are buying and what you might receive, including whether an outcome is guaranteed after a number of attempts; and

(c) comply with any further disclosure, labeling, age, spending-limit, or availability requirement that applies where you live.

Randomized Items remain Virtual Items and everything else in this Section applies to them.

As at the effective date of this Agreement, GRIT® does not offer any Randomized Item.

5. Player Content

5.1 What this section covers. GRIT® does not include a content creation toolset. The material you generate through the Game falls into three categories, and each is treated differently:

• Player Media — screenshots, video clips, recordings, and other captures you make of GRIT® gameplay, whether captured in-Game or by other means;

• Display Names — the Steam persona name you play under and any similar public-facing identifier; and

• Communications — voice chat, and reports and messages you send through the Services.

“Player Content” means Player Media and Display Names. Communications are not Player Content and are not licensed to us under this Section; they are handled under Section 5.6.

5.2 You keep your rights. Subject to the licenses you grant in this Section, you retain whatever rights you have in your Player Content. Your rights extend only to the new, original material you contribute, and do not extend to and do not grant you any rights in the Game, the Services, or content made available by us or by third parties.

5.3 License to Team Grit. You grant Team Grit a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, modify, adapt, publicly perform, publicly display, and distribute your Player Content in connection with operating, promoting, and improving the Game and the Services, including in marketing and publicity materials and on our own and third-party channels. This license lasts for as long as you keep the Player Content available through the Services, and continues after that only for (a) copies incorporated into marketing materials already published, (b) reasonable archival and backup copies, and (c) material we are required to retain by law.

5.4 No compensation. You are not entitled to any compensation, fee, or other consideration in connection with your Player Content or our exercise of the rights granted in this Section, and we are not obliged to exercise those rights.

5.5 Your promises about Player Content. If you make Player Content available through the Services, you are responsible for it and you represent and warrant that:

(a) you created it or otherwise have all necessary rights and licenses to grant the license in Section 5.3;

(b) it, and our use of it as contemplated by this Agreement, will not infringe or violate any third-party rights, including copyright, trademark, patent, trade secret, moral rights, or rights of privacy or publicity;

(c) we do not need to obtain any further license, provide attribution, or pay royalties or other compensation to any third party in connection with it; and

(d) our use of it will not violate any third-party contract or cause us to breach any applicable law.

5.6 Communications and moderation. Voice chat exists so you can play with your squad; GRIT® has no text chat. We do not record, store, or listen to voice chat. We do not take a content license in your Communications. We do moderate conduct: we may act on reports and take enforcement action under the GRIT Code of Conduct. What is retained, for how long, and why is described in the Privacy Policy. We cannot change your Steam persona name — it belongs to your Steam account and Valve controls it. Where a Display Name breaches the Code of Conduct we may withhold it from the leaderboards and from GRIT Ledger and restrict your access to the Game, as described in Section 4(s) and Section 5.2 of the GRIT Code of Conduct.

5.7 Removal. We may screen, remove, delete, edit, block, or refuse to publish Player Content that breaches the Player Agreements or applicable law. We are not obliged to monitor Player Content, and we act on it in a diligent, objective, and proportionate manner. Where we remove Player Content or restrict your access to it, we will give you a statement of reasons and access to the complaint-handling process described in the GRIT Code of Conduct, except where the law prohibits us from doing so.

5.8 Exposure to other players' content. You may be exposed to Player Content and Communications from many sources, and they may be inaccurate, offensive, or otherwise objectionable. To the extent permitted by applicable law, Team Grit is not responsible or liable for Player Content or Communications created by players.

5.9 Moral rights. To the fullest extent permitted by law, you waive and agree to waive all rights of authorship, paternity, attribution, integrity, disclosure, and withdrawal, and any other rights known as “moral rights,” “artist's rights,” or “droit moral” (collectively, “Moral Rights”) in your Player Content. Where those rights cannot be waived under applicable law, you agree not to assert them against Team Grit or its licensees in a way that interferes with the exercise of the rights granted in Section 5.3.

6. Feedback

If you provide Team Grit with Feedback, you grant Team Grit a non-exclusive, fully paid, royalty-free, worldwide, perpetual, irrevocable, sublicensable, transferable, and assignable license to use, reproduce, distribute, modify, adapt, prepare derivative works based on, publicly perform, publicly display, make, have made, use, sell, offer to sell, import, and otherwise exploit that Feedback for any purpose and in all current and future forms of exploitation. Where any right in Feedback cannot be licensed under applicable law, you waive it and agree not to assert it, to the extent permitted. We are not required to use your Feedback, and if we do we are not required to credit or compensate you. You represent and warrant that you have sufficient rights in any Feedback you provide to grant these rights.

7. Intellectual Property Rights

7.1 Ownership. We and our licensors own all title, ownership rights, and intellectual property rights in the Game and the Services. GRIT®, Team Grit, and their respective logos are trademarks or registered trademarks of Team Grit and its affiliates in the United States and elsewhere. All rights granted to you are granted by express license only and not by sale.

7.2 Third-party components. The Game may include components provided by our licensors. A list of credits and notices for third-party components is available in the Game interface.

7.3 Community use of our marks. Permitted community, streaming, and creator uses of our trademarks, key art, and gameplay footage are set out in the Content Creator Policy. Nothing in this Section overrides the permissions granted there.

8. Copyright Complaints and Repeat Infringers

Team Grit respects intellectual property rights and responds to notices of alleged infringement consistent with the Digital Millennium Copyright Act. If you believe material available through the Services infringes your copyright, send a notice containing the elements required by 17 U.S.C. §512(c)(3) to our designated agent:

Team Grit LLC 1100 Bellevue Way NE Ste 8A-557 Bellevue, WA 98004, U.S.A. Phone: (888) 759-4748 Email: legal@grit.gg

What we do with a notice. Where material stored on our systems at the direction of a player is the subject of a compliant notice, we will remove or disable access to it expeditiously and take reasonable steps to notify the player who provided it. If your material is removed, you may send a counter-notice containing the elements required by 17 U.S.C. §512(g)(3) to the same agent above, and we will handle it as that section requires.

Repeat infringers. Team Grit has adopted and reasonably implements a policy of terminating access to the Services, in appropriate circumstances, for players who are repeat infringers. Termination under this Section is an enforcement action and Section 3 and the GRIT Code of Conduct apply to it.

Misrepresentation. Under 17 U.S.C. §512(f), a person who knowingly materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages.

9. Updates, Changes, and Availability of the Game

9.1 Patches and updates. We may provide patches, updates, or upgrades to the Game that must be installed for you to continue using the Game or the Services. We may apply them remotely, and you consent to us doing so.

9.2 Changes to the Game. We may modify, suspend, discontinue, substitute, replace, or limit access to any aspect of the Game or the Services where we have a valid reason to do so — including technical, security, legal, or operational reasons, or to protect competitive integrity. Where a change materially and adversely affects your access to or use of the Game or of Virtual Items you have paid for, we will give you reasonable advance notice by in-Game notice and by posting at grit.gg, at no additional cost to you, and you may terminate this Agreement.

9.3 Progression data. Character data, game progress, customization, and other data related to your use of the Game may become unavailable following a patch, update, upgrade, or server change. Where we expect a change to remove or reset progression or Virtual Items, we will give reasonable advance notice.

9.4 Support. Except as required by applicable law, we have no maintenance or support obligations with respect to the Game or the Services.

10. Disclaimers

10.1 Your statutory rights. Nothing in this Agreement prejudices the statutory rights you may have as a consumer. Some countries, states, provinces, and other jurisdictions do not allow the exclusion of certain warranties or the limitation of liability set out in this Section and in Section 11, so those terms may not fully apply to you; in those jurisdictions the exclusions and limitations apply only to the extent permitted by local law. See also Annex A.

10.2 As-is. To the maximum extent permitted by applicable law, the Game and the Services are provided on an “as is” and “as available” basis, “with all faults” and without warranty of any kind. Team Grit, its licensors, and its and their affiliates disclaim all warranties, conditions, common law duties, and representations (express, implied, oral, and written) with respect to the Game and the Services, including all express, implied, and statutory warranties and conditions of title, non-interference with your enjoyment, authority, non-infringement, merchantability, fitness or suitability for any purpose, system integration, accuracy or completeness, results, workmanlike effort, lack of negligence, and lack of viruses, whether alleged to arise under law, by reason of custom or usage in the trade, or by course of dealing.

10.3 No guarantee of operation. To the maximum extent permitted by applicable law, and without limiting Section 10.2, we do not warrant that the Game or the Services will operate properly, will meet your requirements, will be uninterrupted, bug-free, or error-free, or that defects will be corrected, and we do not guarantee continuous, error-free, virus-free, or secure operation of or access to the Game or the Services.

10.4 What we do undertake. Notwithstanding Sections 10.2 and 10.3, we will provide the Game and the Services with reasonable skill and care. Nothing in this Section limits that undertaking or any right you have under mandatory consumer law.

11. Limitation of Liability

11.1 Excluded damages. To the maximum extent permitted by applicable law, neither Team Grit, nor its licensors, nor its or their affiliates, nor any of Team Grit's service providers (collectively, the “Team Grit Parties”) will be liable for any loss of profits or any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or in connection with this Agreement, the Game, or the Services, or any delay or inability to use or lack of functionality of the Game or the Services, even in the event of a Team Grit Party's fault, tort (including negligence), strict liability, indemnity, product liability, breach of contract, breach of warranty, or otherwise, and even if a Team Grit Party has been advised of the possibility of such damages.

11.2 Cap. To the maximum extent permitted by applicable law, the aggregate liability of the Team Grit Parties arising out of or in connection with this Agreement, the Game, or the Services will not exceed the greater of (a) the total amounts you have paid to Team Grit or to an authorized distributor for the Game and for in-Game purchases during the twelve (12) months immediately preceding the events giving rise to such liability, and (b) one hundred U.S. dollars ($100), in each case net of any amounts refunded or charged back to you. This is a single aggregate cap on all claims you may bring, whether brought at one time or at different times, and is not a cap per claim, per incident, or per proceeding.

11.3 Legal costs. To the maximum extent permitted by applicable law, attorneys' fees, expert fees, and litigation costs are not recoverable as damages under this Agreement. This does not affect either party's right to recover costs — including attorneys' fees awarded as part of the costs of an action — where a statute or court rule provides for them, including RCW 4.84.250 through 4.84.300. Nothing in this Section 11.3 limits any right either party has to costs under Section 15.5.

11.4 Carve-outs. Nothing in this Agreement excludes or limits the liability of any Team Grit Party for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, for gross negligence or willful misconduct, or for any other liability that cannot be excluded or limited under applicable law.

11.5 Failure of essential purpose. These limitations and exclusions apply even if any remedy fails of its essential purpose.

11.6 Who may rely on this Section. The Team Grit Parties are intended third-party beneficiaries of Sections 10, 11, and 12 and may enforce them, notwithstanding Section 17.6.

12. Indemnity

12.1 Scope. This Section applies only to the extent permitted by applicable law and does not apply to consumers resident in the European Economic Area or the United Kingdom. If you are prohibited by law from entering into the indemnity below, you instead assume, to the extent permitted by law, liability for the claims described in it.

12.2 Indemnity. You agree to indemnify, pay the defense costs of, and hold harmless Team Grit, its licensors, its and their affiliates, and its and their employees, officers, directors, agents, contractors, and other representatives from third-party claims, demands, actions, losses, liabilities, and expenses (including reasonable attorneys' fees, costs, and expert witnesses' fees) arising from (a) your breach of the Player Agreements, (b) your Player Content or Feedback, or (c) your violation of applicable law or of the rights of a third party.

12.3 Exclusions. This indemnity does not apply to the extent a claim arises from the negligence, willful misconduct, or breach of this Agreement by a Team Grit Party. We will notify you promptly of any claim for which we seek indemnity, give you a reasonable opportunity to participate in the defense, and not settle any claim in a way that imposes an obligation on you without your consent, which will not be unreasonably withheld.

13. Term, Termination, and Survival

13.1 Term. This Agreement takes effect when you accept it and continues until terminated.

13.2 Termination by you. You may terminate this Agreement at any time by ceasing to use the Game and deleting it from all devices on which you have installed it.

13.3 Termination or suspension by us. We may suspend or terminate this Agreement or your access to the Game or the Services in accordance with Section 3.3 and the GRIT Code of Conduct, or where required to do so by law. Team Grit determines what conduct breaches the Player Agreements and what enforcement action applies, as set out in Section 5.1 of the GRIT Code of Conduct. Except where a material breach or a legal obligation makes immediate action necessary, we will give you notice and an opportunity to appeal under Section 6 of the GRIT Code of Conduct.

13.4 Effect of termination. On termination, the License and your license to all Virtual Items end and you may no longer exercise any rights granted by the License. You may continue to hold the entitlement issued to you by your platform provider, but you will no longer be licensed to use the Game. We may permanently withdraw your access to the online Services, including matchmaking and game servers, and in cases of cheating or comparably serious conduct we may issue a platform-level game ban. Refunds on termination are governed by the Refund Policy and by applicable law.

13.5 Survival. Sections 2 (Restrictions on Use), 5 (Player Content), 6 (Feedback), 7 (Intellectual Property Rights), 8 (Copyright Complaints and Repeat Infringers), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnity), 13 (Term, Termination, and Survival), 14 (Governing Law and Jurisdiction), 15 (Resolving Disputes), 17 (Miscellaneous Provisions), and 18 (Definitions), together with Annex A and any other provision that by its nature should survive, will survive any termination or expiration of this Agreement.

14. Governing Law and Jurisdiction

14.1 Governing law. This Agreement is entered into in the State of Washington, U.S.A., and shall be governed by, and construed in accordance with, the laws of the State of Washington, exclusive of its choice of law rules.

14.2 Venue and jury waiver. Subject to Section 15.4 (Small Claims Court) and Section 15.8, you and Team Grit agree to submit to the exclusive jurisdiction of the Superior Court of King County, Washington, or, if federal court jurisdiction exists, the United States District Court for the Western District of Washington. You and Team Grit waive any jurisdictional, venue, or inconvenient forum objections to those courts (without affecting either party's right to remove a case to federal court where permissible), and any right to a jury trial.

14.3 Consumers outside the United States. Sections 14.1 and 14.2 do not deprive you of the protection of the mandatory consumer law of the country, province, or state where you live, and do not prevent you from bringing proceedings in the courts of that place where applicable law gives you that right. See Annex A.

14.4 Other. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Any law or regulation providing that the language of a contract is construed against the drafter does not apply to this Agreement.

15. Resolving Disputes

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS HOW AND WHEN YOU CAN BRING A CLAIM AGAINST TEAM GRIT. IF YOU LIVE IN THE EUROPEAN ECONOMIC AREA OR THE UNITED KINGDOM, SEE ANNEX A, PART 1 — PARTS OF THIS SECTION DO NOT APPLY TO YOU.

15.1 What Counts as a Dispute

“Dispute” means any dispute, claim, or controversy between you and Team Grit that relates to your use or attempted use of Team Grit’s products or services, or to Team Grit’s products and services generally, including any dispute concerning a warning, suspension, ban, restriction on your player record, leaderboard or match removal, or other enforcement action taken under the GRIT Code of Conduct. This Section applies regardless of whether a claim is based in contract, statute, regulation, ordinance, tort (including fraud, misrepresentation, fraudulent inducement, or negligence), or any other legal or equitable theory.

15.2 Talk to Us First

Most problems are resolved by contacting support@grit.gg, and that is the fastest route for you. If support cannot resolve your issue, you and Team Grit agree to try to resolve the Dispute informally for at least thirty (30) days before either of us starts a court proceeding (“Informal Resolution”). That period begins on the day you or Team Grit receives a written Notice of Dispute. You and Team Grit each agree to engage in Informal Resolution in good faith, and to respond substantively to the other’s Notice of Dispute within that period.

Your Notice of Dispute should be sent to Team Grit LLC, Legal Department, 1100 Bellevue Way NE, Ste 8A-557, Bellevue, WA 98004, U.S.A., or by email to legal@grit.gg. It must include your name, the Steam persona name you use in GRIT®, how to contact you, what specifically went wrong, and what specifically you want Team Grit to do about it. A notice that does not identify a specific claim and the specific relief sought does not start the thirty (30) days.

If Team Grit has a Dispute with you, we may give our Notice of Dispute through the Game, through any channel Valve makes available to us, or by any other means reasonably available to us. Nothing in this Section requires Team Grit to notify you of a warning, suspension, ban, or other enforcement action; how we give notice generally is described in Section 17.10, and enforcement actions are governed by the GRIT Code of Conduct.

15.3 Informal Resolution Is a Condition Precedent

Completing Informal Resolution is a condition precedent to commencing a court proceeding in respect of a Dispute. If a proceeding is commenced before the thirty (30) day period has expired, either party may ask the court to stay or dismiss it until Informal Resolution has been completed. Any applicable limitation period, including the period in Section 15.6, is paused while Informal Resolution is running.

This Section 15.3 does not apply to a claim brought in small claims court under Section 15.4, and does not apply to anything listed in Section 15.8.

Where notice cannot practicably be given. Neither you nor Team Grit is required to complete Informal Resolution before commencing a proceeding if, after reasonable effort, that party cannot practicably give the other a Notice of Dispute by any means reasonably available to it.

15.4 Small Claims Court

Where a Dispute is within the jurisdiction of a small claims court that has jurisdiction over the parties, the Dispute must be brought in that court rather than in a court of general jurisdiction.

Small claims courts exist for exactly this kind of claim: filing fees are low, hearings are scheduled quickly, and in most places you do not need a lawyer. This includes a small claims court in the area where you live, if that court has jurisdiction over both of us — you do not have to travel to Washington to bring a small claim.

If a court declines to enforce this Section 15.4, the Dispute proceeds under Section 14.2. Nothing in this Section 15.4 limits either party's rights under RCW 4.84.250 through 4.84.300 (attorneys' fees as costs, and offers of settlement, in damage actions of ten thousand dollars or less).

15.5 Resolution by Payment

At any time, Team Grit may offer to resolve a Dispute by paying you the amount you claim or the maximum amount recoverable under Section 11.2, whichever is lower. If we make that offer in writing and you do not accept it, and you do not afterward recover more than the amount offered, you may not recover any costs, fees, or expenses incurred after the date of the offer, and the offer may be shown to the court on the question of costs. An offer under this Section is not an admission of liability or of the validity of any claim.

15.6 Time Limit for Bringing a Claim

Any Dispute must be brought within two (2) years after the date on which you knew, or reasonably should have known, of the facts giving rise to the Dispute, or it is permanently barred. This does not apply where applicable law provides a limitation period that cannot be shortened by agreement, in which case that period applies instead.

15.7 No Class or Representative Proceedings

To the maximum extent permitted by applicable law, you and Team Grit agree to bring Disputes only in an individual capacity, and not to: (a) seek to bring, join, or participate in any class or representative action, or any other proceeding in which another individual or entity acts in a representative capacity; or (b) consolidate or combine individual proceedings without the express consent of all parties. If this Section 15.7 is found invalid or unenforceable, it will be severed and the remainder of this Section 15 will remain in full effect.

15.8 What This Section Does Not Affect

Nothing in this Section 15 prevents or limits:

(1) either party from seeking injunctive or other equitable relief in a court of law to preserve the status quo or to prevent ongoing or threatened harm;

(2) an enforcement action pursued through a government agency where the law allows;

(3) a complaint or remedy under the EU General Data Protection Regulation or the UK GDPR, including a complaint to a supervisory authority;

(4) claims of piracy, or of the creation, distribution, or promotion of Cheats, or intellectual-property infringement claims, which either party may bring at any time in the courts identified in Section 14.2; or

(5) any right you have under mandatory consumer law that cannot be waived by contract — see Annex A.

15.9 Survival

This Section 15 survives any termination of this Agreement or of Team Grit’s provision of the Services to you. Team Grit may revise this Agreement under Section 16, but may not alter this Section 15 with respect to a Dispute once that Dispute has arisen.

16. Amendments; Acceptance and Versioning

16.1 Acceptance. You accept the Player Agreements by clicking “I Agree” when the Game presents them to you, or by accessing or playing the Game. Each of the Player Agreements carries a version identifier and an effective date, and the version you accepted is recorded on your player record (Section 3.2).

16.2 Changes. We may update the Player Agreements from time to time. For changes that do not materially affect your rights or obligations, we will post the updated version and update its effective date. For material changes — including any change to the dispute resolution provisions, the limitation of liability, the Code of Conduct penalty framework, or the terms governing purchases — we will provide at least thirty (30) days' advance notice by posting the updated version at grit.gg and by in-Game notice, and you will be asked to affirmatively accept the updated version the next time you launch the Game.

16.3 Disputes already arisen. Material changes to the dispute resolution provisions will not apply to any Dispute that arose before the change took effect.

16.4 If you do not accept. If you do not accept an updated version, you may stop using the Game and terminate this Agreement; you may also be entitled to a refund under the Refund Policy or applicable law. Continued use of the Game after an update takes effect constitutes acceptance of the updated version.

17. Miscellaneous Provisions

17.1 Related Agreements; Order of Precedence. Your access to and use of the Game is governed by this Agreement together with the GRIT Code of Conduct, the Team Grit Privacy Policy, the Content Creator Policy, and the Refund Policy, each as updated from time to time and each of which is incorporated into and forms part of this Agreement (collectively, the “Player Agreements”). This Agreement and the other Player Agreements constitute the entire agreement between you and Team Grit relating to the subject matter covered, and supersede all prior communications, proposals, and representations with respect to that subject matter. In the event of a conflict between the Player Agreements, the following order of precedence applies: (1) this Agreement; (2) the GRIT Code of Conduct; (3) the Content Creator Policy; (4) the Refund Policy — provided that the Privacy Policy controls on all matters concerning the collection, use, disclosure, and retention of personal information, and provided further that where the Content Creator Policy grants broader permission to capture, record, stream, publish, or monetize GRIT® content than the GRIT Code of Conduct does, the Content Creator Policy controls to the extent of that broader permission. Where we publish a service-specific privacy notice for a particular Service — such as the GRIT Ledger Privacy Notice for ledger.grit.gg — that notice supplements the Privacy Policy in respect of that Service and does not replace it; where the two conflict, the Privacy Policy controls. Where a platform provider's terms (for example, the Steam Subscriber Agreement) govern your acquisition of or access to the Game and conflict with the Player Agreements as to that platform, the platform provider's terms control as to that conflict.

17.2 Language. This Agreement is drawn up in English, and the English version governs. A French version is available free of charge at grit.gg/legal/quebec/eula, and is linked at the point of acceptance in the Game. It is provided in accordance with the Charter of the French Language (Québec), and it governs this Agreement for consumers resident in Québec. For every other player — wherever you live, and whichever language you play in — the English version governs, except where applicable local consumer law provides otherwise.

17.3 Your local rights. This Agreement describes certain legal rights. You may have other rights under the laws of your jurisdiction, and this Agreement does not change them where the law does not permit it to. Limitations and exclusions of warranties and remedies may not apply to you.

17.4 Severability. If any provision of this Agreement is held unenforceable by a court or tribunal of competent jurisdiction, that provision will be enforced to the furthest extent permissible and the remaining terms will remain in full force and effect.

17.5 No waiver. Any act by Team Grit to exercise, or any failure or delay in exercising, its rights under this Agreement, at law, or in equity will not be a waiver of those or any other rights or remedies.

17.6 No third-party beneficiaries. This Agreement does not confer rights or remedies on any person other than the parties, except as expressly stated.

17.7 Legal process. Team Grit's obligations are subject to existing laws and legal process, and Team Grit may comply with law enforcement or regulatory requests or requirements despite any contrary term in this Agreement.

17.8 Export control and sanctions. The Game is subject to U.S. export control and economic sanctions laws, including the U.S. Export Administration Regulations and the regulations administered by the U.S. Office of Foreign Assets Control, and to the export control laws of other jurisdictions. You represent that you are not located in, ordinarily resident in, or a national of any country or territory subject to comprehensive U.S. sanctions, and that you are not on any restricted-party list. You may not use, export, or re-export the Game in violation of those laws. We may suspend access where necessary to comply with them.

17.9 Force majeure. Neither party will be liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, epidemics, governmental action, failures of the internet or of third-party hosting, network, or platform providers, and denial-of-service or other attacks. This Section does not excuse any obligation to pay money owed, and does not limit your statutory rights as a consumer.

17.10 How we give you notice. We do not hold an email address for you. GRIT® is sold through Steam, there is no Team Grit account, and Valve does not give publishers player email addresses. We therefore give notice as follows.

(a) Notices to all players — such as a change to the Player Agreements, a change to the Game under Section 9.2, or an end-of-service announcement — are given by posting at grit.gg and by in-Game notice. For material changes to the Player Agreements we also present the updated version to you in the Game and ask you to accept it before you continue playing (Section 16.2).

(b) Where you have written to us — to appeal, to raise a Dispute, or to make a privacy request — we reply using the contact details you gave us, and we use them only for that correspondence.

(c) Enforcement actions. If we withdraw or restrict your access to the Game, the Game tells you when you next launch it. That in-Game message is how we notify you, and it is the point from which the thirty (30) day appeal window in Section 6.2 of the GRIT Code of Conduct runs.

(d) Anything else we need to tell you individually — where we hold no contact details for you and the matter is not an enforcement action — we will use any means reasonably available to us, and we may not be able to reach you at all. If you believe your access has been restricted and you have not been told why, contact support@grit.gg and we will tell you what action has been taken, the general category of conduct it relates to, and how long it lasts.

Notices to us on any matter other than a Notice of Dispute under Section 15.2 may be sent to legal@grit.gg or to Team Grit LLC, 1100 Bellevue Way NE, Ste 8A-557, Bellevue, WA 98004, U.S.A..

17.11 Assignment. You may not assign, transfer, charge, or sub-contract any of your rights or obligations under this Agreement without our prior written consent, and any attempt to do so is void. If restrictions on transfer of the Game in this Agreement are not enforceable under the law of your country, this Agreement will bind any recipient of the Game. Team Grit may assign, transfer, charge, or sub-contract any of its rights or obligations under this Agreement, provided that doing so does not reduce the protections you have under applicable consumer law.

17.12 Contact. Questions about this Agreement: legal@grit.gg. Player support: support@grit.gg. Privacy: privacy@grit.gg. Security: security@grit.gg. Creator and partnership enquiries: support@grit.gg.

18. Definitions

As used in the Player Agreements, the following capitalized terms have the following meanings.

“Anti-Cheat Technology” means the software Team Grit uses to detect Cheats and Unauthorized Programs or Devices, as described in Section 3.4 and in the Privacy Policy.

“CattlePass” means the seasonal progression track described in Section 4.3.

“Cheats” means programs, methods, hardware, or other processes that give a player an unfair competitive advantage in the Game, or that are designed or advertised to do so.

“Code of Conduct” means the GRIT Code of Conduct, which replaces the document formerly titled “GRIT Terms of Use.”

“Communications” means voice chat, and reports and messages you send through the Services, as described in Section 5.1.

“Dispute” means has the meaning given in Section 15.1.

“Feedback” means suggestions, comments, ideas, and other information, including software and code, that you provide or communicate to Team Grit or its agents, directly or indirectly, relating to the Game or the Services.

“Game” means the video game currently known as GRIT®, in all versions and on all platforms, including all patches, updates, upgrades, seasons, and downloadable content, and all software code, titles, themes, objects, characters, names, dialogue, catch phrases, locations, stories, artwork, animation, concepts, sounds, audio-visual effects, methods of operation, and musical compositions related to it, and any copies of any of the foregoing.

“License” means has the meaning given in Section 1.1.

“GRIT Ledger” means the match-statistics service operated by Team Grit at ledger.grit.gg, which forms part of the Services and is the subject of a service-specific privacy notice as described in Section 17.1.

“Player Agreements” means has the meaning given in Section 17.1.

“player record” means the record described in Section 3.2, associated with your Steam ID.

“Player Content” means has the meaning given in Section 5.1.

“Player Media” means has the meaning given in Section 5.1.

“Services” means the Game together with all online features, servers, matchmaking, account systems, in-Game stores, communication features, websites (including grit.gg), support channels, and other services that Team Grit makes available in connection with the Game.

“Team Grit” means Team Grit LLC, a Delaware limited liability company having its principal business offices at 1100 Bellevue Way NE, Ste 8A-557, Bellevue, WA 98004, U.S.A. Team Grit is a limited liability company, not a limited liability corporation.

“Team Grit Parties” means has the meaning given in Section 11.1.

“Unauthorized Program or Device” means any software program, script, macro, hardware device, or peripheral configuration not authorized by Team Grit that interferes with the Game, automates gameplay, or confers an advantage not achievable through normal play.

“Virtual Items” means has the meaning given in Section 4.1.

Annex A — Region-Specific Terms

This Annex applies if you live in one of the regions identified below. Where it conflicts with the main body of this Agreement, this Annex controls for players in that region. Nothing in this Agreement affects rights you have under mandatory local law that cannot be varied by contract.

General. Wherever you live, nothing in this Agreement excludes, restricts, or modifies any right or remedy you have under the consumer law of your country that cannot be excluded, restricted, or modified by contract. Where a term of this Agreement conflicts with such a right, that term does not apply to you to the extent of the conflict, and the rest of the Agreement continues to apply. The Parts below address specific markets; the absence of a Part for your country does not mean this paragraph does not protect you.

Part 1 — European Economic Area and United Kingdom

• Class and representative proceedings. Section 15.7 does not apply to you. Your right to participate in collective redress, including under Directive (EU) 2020/1828 on representative actions, is unaffected.

• Time limits. The two (2) year period in Section 15.6 does not apply to you. The limitation periods of the law of the country where you are habitually resident apply instead.

• Informal resolution and small claims. Sections 15.3 and 15.4 do not prevent you from using any court, ombudsman, alternative dispute resolution body, or online dispute resolution procedure available to you under local law, and do not operate as a condition precedent to doing so.

• Venue. The exclusive jurisdiction clause in Section 14.2 does not apply to you, and Team Grit will bring proceedings against you only in the courts of the Member State or country where you are domiciled.

• Governing law. The choice of Washington law in Section 14.1 does not deprive you of the protection of the mandatory provisions of the law of the country where you are habitually resident (Article 6 of Regulation (EC) No 593/2008, Rome I).

• Unfair terms. Any term of this Agreement that would be unfair within the meaning of Directive 93/13/EEC, or of the Consumer Rights Act 2015 in the United Kingdom, does not apply to you to the extent of that unfairness.

• Indemnity. Section 12 does not apply to you.

• Warranties. Section 10 does not exclude or limit our liability for a lack of conformity of digital content or digital services under Directive (EU) 2019/770, or under sections 34 to 37 and 49 of the Consumer Rights Act 2015 in the United Kingdom. Those rights cannot be excluded by contract and are unaffected by this Agreement.

• Liability. Section 11 does not limit our liability where the law of your country does not permit that limitation, including for death or personal injury, gross negligence, willful misconduct, or fraud.

• Data protection. Your rights under the GDPR and the UK GDPR, including the right to complain to a supervisory authority, are set out in the Privacy Policy and are not limited by this Agreement.

Part 2 — Australia

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this Agreement excludes, restricts, or modifies those guarantees. We set out the standard Australian Consumer Law statement here so that your rights are stated in the same words the law uses:

“Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.”

Where our liability for a failure to comply with a consumer guarantee may lawfully be limited, it is limited, at our option, to resupplying the Game or the Services or paying the cost of having them resupplied.

Part 3 — Germany

• Section 5.9 (Moral Rights) does not operate as a waiver of moral rights, which are inalienable under the German Copyright Act (UrhG). The covenant not to assert applies to the fullest extent permitted.

• Our liability is not limited for damage caused intentionally or by gross negligence, for injury to life, body, or health, for breach of a material contractual obligation (Kardinalpflicht), or under the Product Liability Act (Produkthaftungsgesetz).

Part 4 — France

• Section 5.9 (Moral Rights) does not operate as a waiver of droit moral, which is inalienable under French law. The covenant not to assert applies to the fullest extent permitted.

Part 5 — Québec, Canada

This Part applies if you are a consumer resident in Québec. It applies whichever language version of this Agreement you have read or accepted.

• Disclaimers and limitation of liability. Sections 10 and 11 do not apply to you to the extent that the Consumer Protection Act (Québec) prohibits a merchant from excluding or limiting liability for its own act or the act of its representative, or from reducing the legal warranty.

• Class and representative proceedings. Section 15.7 does not apply to you.

• Time limits. The two (2) year period in Section 15.6 does not apply to you. The limitation periods of Québec law apply instead.

• Venue. The exclusive jurisdiction clause in Section 14.2 does not apply to you. You may bring proceedings before the courts of Québec, including the Small Claims Division of the Court of Québec.

• Governing law. The choice of Washington law in Section 14.1 does not deprive you of the protection of the mandatory rules of Québec law.

• Indemnity. Section 12 does not apply to you.

• Language. A French version of this Agreement is available free of charge at grit.gg/legal/quebec/eula and governs this Agreement for you, in accordance with the Charter of the French Language. See Section 17.2.

Part 6 — All other countries

If you live in a country not covered by Parts 1 to 5, the General paragraph at the top of this Annex applies to you: any right you have under your local consumer law that cannot be excluded by contract is unaffected by this Agreement, and any term that conflicts with such a right does not apply to you to the extent of the conflict.

End of End User License Agreement.